Property Management Services

Let us take the stress of managing your property away.

(Relax, we know what we are doing.)

We’ve been helping people maximise their property investment for over 50 years.

And we have got the track record and reputation to back this up.

We’ve spent 50 years developing the processes, skills and infrastructure required to manage properties effectively so that you don’t have to.

The management of your property plays a critical part in protecting your investment. While anyone can claim to be a ‘landlord’, it takes a great deal of specialised skills and expertise to do it well. We believe we are those experts.

If you would like to chat about how we can help with managing your property, or you are simply after some advice around your current or future rental investments, we would love to help.

Get in touch

Accredited Best Practice Property Management Agency
You are dealing with a top 10% agency within Australasia.
Over $500 million worth of property under our management
Highlights the trust that owners have in Westermans.
Licensed under the REAA 2008
We are regularly trained in changes to the industry and have an audited trust account
95% of our tenants pay in advance
We have a very strict rent arrears policy and the processes required to deal with this
Our vacancy rate is less than 5%
This is the result of getting the right tenants in the first place.

What does the service include?

We offer our clients a comprehensive end-to-end service that provides both Landlords and Tenants a smooth and professional experience right from initial occupation to vacate date, with proactive monitoring, maintenance and management throughout the tenancy term.

The tabs below on the left will guide you through the key areas of service that Westerman Property Solutions offers.

Tenant Selection

Dedicated property manager
You will be working with a dedicated property manager that has a detailed knowledge of your property and your goals as an investor. We are all extremely accessible and responsive.
Property Marketing
Your property will be photographed and a marketing campaign will be launched to promote the availability of your property across all of the popular property websites.
Tenant Selection Process
Westerman Property Solutions has extensive tenant vetting procedures in place and believe that selecting the best tenant from the start is absolutely crucial. This includes comprehensive background and credit checks of every single applicant. Your property manager will personally interview all potential applicants and will make a recommendation on the best tenant for your property. This will then be run past you for your approval.

We won’t necessarily put the first tenant applicant in, but we will put the right tenant in.

Tenant Induction

Tenancy Agreement signed and bond lodged
Once confirmed, your property manager will prepare a Tenancy Agreement and manage the process on your behalf to get the agreement signed and the bond lodged with Tenancy Services New Zealand.
Entry condition report completed
Prior to the new tenants moving in, a comprehensive condition report will be completed on your property. This entails going room by room and documenting the condition of the property through a series of videos, photos and detailed reporting. The purpose of this is to document the current state of the property and as part of the tenancy agreement, your new tenants will be agreeing to leave the property in the same condition as when they moved in.
Tenant induction process
As part of the process for moving into the property, your chosen tenants will also be inducted into our standard operating procedures. This covers functions including setting up automatic payment of rent, together with obligations and responsibilities of the tenant to look after your property.
Two week post move in inspection
After two weeks, we will conduct our first property inspection with the new tenant. The purpose of this is to reinforce our expectations around taking care of your property and to ensure the tenants are comfortable and settling in to their new home.

On-going Management

On-going communication
Your property manager acts as the effective link between you, your tenants, and your property. We understand that regular communication with our clients is imperative to maintaining the profitability of their investment properties. You can have as much, or as little involvement as you wish.
Routine property inspections
Property inspections are completed on a regular basis. Generally this is three times per year, but can be as frequent as you require (additional costs would apply). The output of these inspections is a detailed report provided to you which includes photos and a complete summary of the condition of your property including any maintenance that may be required.
Maintenance & repairs
Your property manager will provide timely reporting of any maintenance issues that arise, and will also manage and supervise any repairs that are required. If the work required is less than $300, (or any threshold that you choose), the work will be carried out immediately on your behalf. If more extensive work is required, nothing is done without direct consultation and approval.
Rent collection and monitoring of rental arrears
While we enjoy the vast majority of rent being collected on time, we have a robust rent arrears policy in place to start following up rental arrears within 12 hours of monies not being received. Experience has shown that acting immediately can avoid costly delays further down the track if these matters aren’t treated with priority.
Rental payments & financial reporting
Rent is paid out to you on a monthly basis (or fortnightly if you prefer), and full financial reporting is provided on a monthly basis.
Rent Reviews
Getting an accurate market rental rate for your property ensures that you are getting the best return from your investment. With all properties within our portfolio, we look to review the rent at least once per year. We would handle any adjustments with the tenants as necessary.

Specialist Skills

Experts in the industry
Our company is licensed under the REAA and all of our property managers are experts in the relevant legislation, rules and obligations of landlords and tenants. The laws and regulations that govern this industry are constantly evolving and this can have a drastic effect on you as a property owner. We invest a significant amount of time and effort in on-going training and up-skilling of staff to ensure they are equipped to guide you through these changes and provide advice to help protect your investment.
Negotiation skills
Disputes may arise between tenants and landlords over a number of different issues. Our focus is on the prevention of these disputes through effective management and negotiation skills.
Tenancy Tribunal Hearings
If an issue did arise that ended up at the Tenancy Tribunal, as your managing agent, we are able to represent you at the hearing and take care of all of the necessary preparations on your behalf.

How much rent could I get?

Achieving a maximum return is essential.

You need to be sure that you are getting a good market rental rate for your property to maximise your income. With the average rent increasing by 3.3% per year over the past 5 years, this needs to be done on a regular basis.

Is your home renting for what it should be?

While we have a firm handle on the current market rental rates, it is important to understand that every property is different. These little differences could be the determining factor with how much rent your property could be earning.

Get a FREE online rental appraisal report for your investment property and find out just how much money you could be putting back in your pocket.

Get a free rental appraisal

Taupo Current Median Rental Rates

(Source: Tenancy Services MBIE)

Two Bedroom - $260/Week

Three Bedroom - $340/Week

Four Bedroom - $390/Week

Palmerston North Current Median Rental Rates

(Source: Tenancy Services MBIE)

Two Bedroom - $300/Week

Three Bedroom - $325/Week

Four Bedroom - $345/Week

Five + Bedroom - $442 week

How much is this going to cost me?

Our approach is very simple. One all-inclusive fee.

For the average rental home in this market, our service is only going to cost you around the same amount as a cup of coffee a day. A small price to pay for peace of mind.

(And don’t forget your time savings from not having to spend one minute on the day-to-day management of your property).

This fee encompasses all aspects of management and includes all of the services that were outlined in the section above.

No hidden fees. No unexpected add-ons.

Get in touch

Let us take the stress of managing your property away.

We’ve been helping people maximise their property investment for over 50 years.

Accredited Best Practice Property Management Agency

Over $500 million worth of property under our management

Licensed under the REAA 2008

95% of our tenants pay in advance

Our vacancy rate is less than 5%

What does the service include?

How much rent could I get?

Taupo Current Median Rental Rates

(Source: Tenancy Services MBIE)

Palmerston North Current Median Rental Rates

(Source: Tenancy Services MBIE)

How much is this going to cost me?

Taupo Office

Turangi Office

Palmerston North Office

Office Hours: